Shipping & Service

Shipping
Consumer orders in the continental U.S. ship via FedEx Ground, FedEx SmartPost, or U.S. Mail for a flat rate of $6.95. Orders to Alaska and Hawaii ship for $16.95 flat rate. All in-stock orders ship next business day from Minneapolis, MN after order placement excluding out of stock inventory and company holidays.

For international orders, please contact us directly with the items you are interested in purchasing along with your shipping address so a shipping quote may be generated for you.
 
You will receive an email confirming the receipt of your order. Upon shipment of your order you will receive a confirmation email with tracking information when available. If you have trouble tracking your package, please contact us at orders@jasperandblack.com.
 
Payment
American Express, Diners Club, Discover, JCB, PayPal and Visa are accepted for payment on our secure website. We do not accept cash, checks, COD, or money orders. Sales tax is collected for shipments delivered within Minnesota. Please note credit card statements will reflect "Jasper + Black" as the merchant.
 
Return Policy
Please return your item to us in its original condition and packaging within 30 days for a full refund to your original method of payment, excluding any shipping costs. Please contact us at orders@jasperandblack.com so we may ensure the proper credit of your return via a return authorization.
 
Did something arrive damaged? It's rare but things happen so let us know right away so we can take care of it at orders@jasperandblack.com.

Contact 
Jasper + Black LLC
115 North 1st Street 2nd Floor / Minneapolis, MN 55401/ USA
+1 612.486.6968 T/F
orders@jasperandblack.com